Derminous Beauty Refund Policy

(Updated August 2025)

At Derminous Beauty, we are so confident you'll love your results that we offer a 90-Day Money-Back Guarantee—even if you've used the product! We believe skincare should deliver real, visible results, and we stand by every product we create.

If you’re not completely satisfied, we’re here to make it right. Your satisfaction and confidence in our products are our top priorities.

Shop with peace of mind, knowing that your skincare investment is 100% risk-free.

Refund Eligibility

Condition Requirements: To qualify for a refund, items must be returned to our warehouse. Our 90 Day Money Back Guarantee also covers already opened & used products. 
Return Window
You have 90 days from the date of purchase to request a return or refund.

How to Initiate a Return

To initiate a return, please contact us through one of the following methods:

Email: Send an email to support@derminous.com with your order number and the reason for your return.
Contact Form: Fill out our contactform with the required details.
Please include your order number to help us locate your purchase and process your return efficiently.

Return Shipping

Please note, we will not accept any returns at our returns address unless you have contacted us via email beforehand and received confirmation to proceed with the return.
Customers are responsible for covering the cost of return shipping.
For international returns, please send the products to our US address. The same return conditions apply.